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Contract Management Software : Support
IntelliSoft provides customers with a host of support and maintenance offerings, ensuring our customers take full advantage of our contract management software solutions. As your organization grows and changes - our support offerings will help you efficiently adapt and respond to these changes. Find out more about our contract management software support options below.
24x7 Customer Help Desk
Our 24x7 Help Desk and Ticket Center ensures any question or problem our customers may encounter is accurately logged, tracked, prioritized, and resolved. Once submitted, the request will be processed, according to our standard response times and procedures. Each time your request is answered, adjusted, assigned, or escalated - you'll be up-to-date - with the Help Desks automatic notification alerts!
Live Chat Support
Our Live Chat support option provides our customers an easy and convenient way to get responses for support questions. Live Chat makes support instant or "LIVE" - with little to no waiting for answers. This option is available during our normal business hours of operation.
Customer Forums
Our Forums enable customers to post up questions and comments to an online customer community. This allows our customers to discuss any topic on our software, general contract management procedures and more.
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